Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of amber little

amber little

October 10, 2025

5  out of  5
rating by amber little
"I love state farm Kimberly is by far the best Fred Milton state farm insurance is the best"
We responded:
"Amber, thank you for your awesome review. Kimberly does a phenomenal job keeping everything together. She helps make this team, what it is. Thank you for taking time out of your day to let EVERYONE know that Fred Milton State Farm is second to none! We appreciate your continued support! Do not forget about our awesome referral program as well! Stay Blessed. Fred Milton State Farm. Kalamazoo, MI. Proudly serving Michigan and Indiana"
Profile photo of boy grown

boy grown

October 9, 2025

5  out of  5
rating by boy grown
"Karla is the best at her job highly recommend"
We responded:
"Boy grown! You are 100% correct. Karla is phenomenal at what she does. We are very blessed to have her as part of our team! Thank you for leaving this review to let other know that they are in great hands when they speak with Karla! Stay Blessed. Fred Milton State Farm. Kalamazoo, MI. Proudly serving Michigan and Indiana."
Profile photo of Wendy Tober

Wendy Tober

October 2, 2025

5  out of  5
rating by Wendy Tober
"Fred is a great person. My family loves him."
We responded:
"Wendy, thank you for such a nice comment. The sentiments are shared both ways. You and your family are good people, and I/we am truly blessed to have you in my life. I appreciate you and Gary and your positive nature. You make what I/we do easy and enjoyable. Thank you all for being you! Stay Blessed! Fred Milton State Farm. Kalamazoo, MI. Proudly serving Michigan and Indiana."
Profile photo of kiah white.

kiah white.

October 1, 2025

5  out of  5
rating by kiah white.
"Love the bundle my agent was amazing"
We responded:
"Kiah, thank you for your awesome 5-star review. I heard about the coverage you chose to protect not only your things but yourself as well. We are super proud of you for making that decision. We appreciate you and your support while we grow and educate our customers to help them make sure, they are protecting what matters most. We look forward to working with you into the future and as you already know, we will be here to help when the time arises. Stay Blessed! Fred Milton State Farm, Kalamazoo, MI. Proudly serving Michigan and Indiana"
Profile photo of Lisa Marie Oswalt

Lisa Marie Oswalt

September 26, 2025

5  out of  5
rating by Lisa Marie Oswalt
"I want to say, "Thank you!" To Fred Milton and his staff. August was very helpful and efficient. I appreciate everything you do for me."
We responded:
"Lisa, we appreciate you! We are thankful that you chose us to help you with your insurance and financial service needs. We enjoy working with you and look forward to working with you for many years to come. Thank you for sharing your experience with the community so they know what kind of service they will receive from my office. Be Blessed. Fred Milton State Farm"
Profile photo of Dan Basto

Dan Basto

September 24, 2025

5  out of  5
rating by Dan Basto
"Fred Milton agency is awesome. Very friendly and helpful staff. Thanks to them i was able to get a quote fast and easy to setup insurance."
We responded:
"Dan, thank you for the kind words and the 5-star review. We treat people how we want others to be treated and try to spread joy and happiness from our office. We appreciate you taking time out of your day to confirm we are accomplishing this! We look forward to a continued working relationship. Stay Blessed! Fred Milton State Farm. Kalamazoo, Michigan. Proudly serving Michigan and Indiana."
Profile photo of Daryl Moore

Daryl Moore

September 23, 2025

5  out of  5
rating by Daryl Moore
"Thank you Kimberly/Fred Milton, state farm insurance for your friendly service! I will give you 5 star ,thank you!"
We responded:
"Daryl, thank you for the kind review. Kimberly works very hard to make sure our customers are given the best experience possible. We appreciate you leaving us a 5-star review and we look forward to working with you into the future. Be Blessed. Fred Milton State Farm. Kalamazoo, MI. Proudly serving Michigan and Indiana."
Profile photo of Jake Kowalski

Jake Kowalski

September 23, 2025

5  out of  5
rating by Jake Kowalski
"Great place very friendly people always there to help in anyway they can!"
We responded:
"Jake, we appreciate the positive 5 star feedback! Itis our mission to meet every customer with a smile and provide remarkable service. We look forward to working with you for years to come! Thank you, Fred Milton State Farm"
Profile photo of Erica Oliver

Erica Oliver

September 17, 2025

5  out of  5
rating by Erica Oliver
"Been with Fred and his fantastic team for a few years. Anytime I have a question or a need they are quick to respond and do very helpful. I'll stick with them as long as I have a vehicle to insure"
We responded:
"Erica, you have been riding with us from pretty much day one and we appreciate you for that! You make what we do easy, and we could not be happier to be your insurance resource. Kimberly always has such a smile on her face when she gets done talking to you! THANK YOU FOR CHOOSING US! Be blessed. Fred Milton State Farm. Kalamazoo, MI. Proudly serving Michigan and Indiana."
Profile photo of Chris Johnson

Chris Johnson

September 16, 2025

5  out of  5
rating by Chris Johnson
"Amazing job! Great customer service. Would recommend"
We responded:
"Chris, thank you for the review and support! We appreciate you as a customer and for you being the awesome guy you are as well! We look forward to helping you to protect what is important to you moving into the future. Be blessed. Fred Milton State Farm. Kalamazoo, MI. Proudly serving Michigan and Indiana."
Profile photo of Nikole Wright Hartis

Nikole Wright Hartis

August 21, 2025

5  out of  5
rating by Nikole Wright Hartis
"I absolutely LOVE Kimberly at Fred Milton’s office! She is highly knowledgeable and was on the phone with me until we found the perfect coverage suitable for me. You cannot get any better than her! HIGHLY RECOMMEND! Thank you, Kimberly! You are THEE BEST!"
We responded:
"Nikole, no truer words have been spoken! Thank you for acknowledging her and all she does for our customers. She spoke very highly of you, and we really look forward to working with you moving into the future. Rest easy knowing that you are in good hands and that we will be here for you in your time of need. Thank you for being part of our State Farm Family here at Fred Milton State Farm. We appreciate you. Stay Blessed! Fred Milton State Farm, Kalamazoo, MI. Proudly serving Michigan and Indiana."
Profile photo of Derek Smith

Derek Smith

August 8, 2025

5  out of  5
rating by Derek Smith
"I had the best experience working with Fred. He and his staff are committed to Gold Star customer service and they are willing to go the extra length to make sure to take care of their customers. I am appreciative and thankful for all the information that was given to me and my customer service experience with Fred."
We responded:
"Derek, I appreciate the positive feedback. Moreso, I appreciate the conversation I got to have with you today. Our interaction reminded me immensely of why I do what I do and how important it is to set the bar for customer service while doing it. The easy road (lack of service) is the road most traveled. I run the uphill both ways road to make sure people are taken care of. You are a great young man with a good head on his shoulders, and I really mean it when I say this, IF YOU EVER NEED ANYTHING, insurance related or not, I WILL BE HERE FOR YOU. Stay blessed young man and you keep giving your best. I am certain you will be blessed with many great things in your life. BTW, thank you for showing me what true patience looks like. You taught me something amazing today and I am forever grateful for your display of patience and grace, even though I was an outsider looking in! Stay Blessed! Fred Milton State Farm. Kalamazoo, MI. Proudly serving Michigan and Indiana."
Profile photo of Isabella Vergara

Isabella Vergara

August 7, 2025

5  out of  5
rating by Isabella Vergara
"Kimberly was really informative and helpful when I moved my insurance from another state! I feel confident in my coverage selection and my insurance quote. Thanks for your help!"
We responded:
"Isabella, thank you for the great review about the service you received from Kimberly. We are really lucky to have her in our office as she truly cares about educating our customers, so they are comfortable with their insurance coverage choices. Rest easy knowing she will be here to help you in your insurance journey, as will the rest of us. Thank you for choosing our office. We look forward to working with you into the future. Stay Blessed. Fred Milton State Farm. Kalamazoo, MI. Proudly serving Michigan and Indiana."
Profile photo of skyler korreck

skyler korreck

July 22, 2025

5  out of  5
rating by skyler korreck
"Really kind and helped me really fast"
We responded:
"Skyler, thank you for leaving a 5-star review for my office. You made the process easy as you had all of your ducks in a row! I appreciate that and I appreciate you letting me educate you on your insurance policy choices. I look forward to working with you into the future. Be blessed. Fred Milton State Farm. Kalamazoo, MI. Proudly serving Michigan and Indiana."
Profile photo of Melissa Walton

Melissa Walton

July 21, 2025

5  out of  5
rating by Melissa Walton
"Had to call and make an adjustment to one of my vehicles. Kimberly was so helpful in my time of need. Great having these guys for over 10+ yrs."
We responded:
"Melissa, thank you for leaving a 5-star review for my office. I love it when customers find what we do to be so beneficial that they take time out of there day to let others know, so they have comfort in knowing that we will do right by them. Thank you for allowing my office and team the opportunity to be there for you in your time of need. We appreciate you and look forward to working with you into the future. BE BLESSED! Fred Milton State Farm"
Profile photo of FiddyTyson

FiddyTyson

July 18, 2025

5  out of  5
rating by FiddyTyson
"amazing!!!. customer service was great. prices were low and the quote was very fast. 10/10 would recommended"
We responded:
"Fiddy! Thank you for leaving a review for my office! I appreciate it tremendously. Good, efficient, friendly service is hard to find these days, and we pride ourselves on delivering that with every interaction. Thank you for letting everyone know how we roll! We appreciate you! Stay Blessed! Fred Milton State Farm. Kalamazoo, MI. Proudly serving Michigan and Indiana."
Profile photo of R. Lee Christensen

R. Lee Christensen

July 16, 2025

5  out of  5
rating by R. Lee Christensen
"Fred and Kimberly go above and beyond to serve and really get to know their clients! We appreciate them immensely and know that we are in good hands."
We responded:
"R.Lee we appreciate your candid review and for you giving us the opportunity to get to understand you so we can ensure your needs are met as you need them. We look forward to working with you into the future and yes, you are in great hands! Thank you for being you. Stay Blessed. Fred Milton State Farm, Kalamazoo, MI. Proudly serving Michigan and Indiana."
Profile photo of Dondrell ODay

Dondrell ODay

July 15, 2025

5  out of  5
rating by Dondrell ODay
"I would give 10 stars if I could. Fred Milton & team saved me close $1,500 a year by switching over to State Farm. They also provide great customer service and available when I need them. Thank you!"
We responded:
"Dondrell! I appreciate the shout out brother! You are great to work with and made the transaction smooth by being prepared and on top of things. We appreciate that and we appreciate you. You already know this, but we are here for you whenever you need us. Stay Blessed! Fred Milton State Farm. Kalamazoo, MI. Proudly serving Michigan and Indiana."
Profile photo of Joel Williams

Joel Williams

July 15, 2025

5  out of  5
rating by Joel Williams
"I couldn’t be happier with my experience! From the moment I signed up the process was smooth, transparent, and incredibly efficient. Fred was friendly, knowledgeable and ready to help with answering all my questions. Their rates are competitive, and I love the flexibility of customizing my coverage to fit my needs. Highly recommend to anyone looking for reliable trustworthy car insurance with top-notch customer care."
We responded:
"Joel, thank you for such an amazing review. I really appreciate it. Insurance is probably not the most fun thing people deal with during their day so I try to be very clear, brief and informative when delivering information in a way that anyone can digest it. I appreciate you placing your trust in me and my team. We look forward to being here for you along your insurance journey! Stay blessed and always reach out if you need something! Fred Milton State Farm. Kalamazoo, MI. Proudly serving Michigan and Indiana."
Profile photo of waleed alfaraj

waleed alfaraj

June 25, 2025

5  out of  5
rating by waleed alfaraj
"Really nice and quick to respond"
We responded:
"Mr. Alfaraj, thank you for talking to me today. I appreciate the kind review left online. You made the process very easy for me by being prepared and I appreciate that. I look forward to working with you into the future. If you need us, you know we will be here for you! Stay blessed. Fred Milton State Farm. Kalamazoo, MI. Proudly serving Michigan and Indiana."
Profile photo of Samantha Williams

Samantha Williams

June 18, 2025

5  out of  5
rating by Samantha Williams
"Big shoutout to State Farm! In a world where things can be unpredictable, it’s so reassuring to have an insurance provider you can truly count on. Their reliability and commitment to their policyholders are unmatched. Every interaction has been positive, and I always feel confident knowing I’m in good hands. Thanks for everything, Fred and Kim (Statefarm)!"
We responded:
"Sam, you rock! Thank you for leaving this review for my office. I legit kept smiling after reading it as you included Kim, the true backbone of this office. That and the joke I made, had me smiling all day. We really appreciate you and your family and the trust you have placed in us to do what is right for you and by you. We look forward to a long relationship of working with you all! You already know this, but when you need us, we will be here! Stay blessed in all that you do! Fred Milton State Farm, Kalamazoo, MI. Proudly serving Michigan and Indiana."
Profile photo of Elizabeth Cowell

Elizabeth Cowell

June 9, 2025

5  out of  5
rating by Elizabeth Cowell
"Fred is awesome and helps every way he can and his associates too. Been with state farm 8 years now and happy with there services."
We responded:
"Elizabeth, thank you very much for leaving such a kind review. We do as much as we can for our customers, so they know that they are being well taken care of. I appreciate you not only as a customer but for taking the time out of your day to let others know that we truly care about you and your needs. We look forward to working with you into the future and I hope you know, we are a phone call away in your time of need. Thank you and stay blessed! Fred Milton State Farm. Kalamazoo, MI. Proudly serving Michigan and Indiana."
Profile photo of Terry Gee

Terry Gee

June 7, 2025

5  out of  5
rating by Terry Gee
"Five stars all the way!! Spoke with Memmory and she was very friendly and helpful. Never in a rush to explain things fully..I have way better coverage now and saving at least 30$ a month could have saved more but got an awesome coverage for at least 30 $ less that I've been paying for more than 3 years.. it was a no brainer..thanks again for everything and I highly recommend state farm services.. check them out!!"
We responded:
"Terry, thank you for the kind words regarding your interaction with Memmory and my office. Our goal is to educate our customers so that they can make the best choice for themselves and their families. It sounds like this happened and you were able to save money, which is an all-around win! I appreciate your review, and I look forward to working with you into the future! Be Blessed! Fred Milton State Farm. Kalamazoo, MI. Proudly serving Michigan and Indiana "
Profile photo of Nancy Hall

Nancy Hall

June 5, 2025

5  out of  5
rating by Nancy Hall
"Mr. Milton and his staff were wonderful! Glad we could be clients."
We responded:
"Nancy, from the bottom of my heart, thank you for giving me the chance to serve you and your family over the last 3 years. It has been a wonderful experience, and I am blessed to have been able to get to know you both. You have given me more in our interactions than I can ever give back to you. Thank you for that. Hopefully one day soon (when rates go down) we can resume our working relationship. I hope you don't mind but I plan to keep in contact because you all are family now. Please know I will always be here for you guys. With Love, Fred @ Fred Milton State Farm. Kalamazoo, MI. Proudly serving Michigan and Indiana."
Profile photo of Larynn Kyler

Larynn Kyler

June 4, 2025

5  out of  5
rating by Larynn Kyler
"Great service"
We responded:
"Larynn, thank you so much for taking time out of your busy schedule to let others know of the service you received while working with the Fred Milton State Farm Insurance Agency. We pride ourselves on providing unmatched customer service to everyone we work with. We look forward to working with you moving into the future. Rest easy knowing we are here to help you with all of your insurance and financial service need. Be Blessed. Fred Milton State Farm. Kalamazoo MI. Proudly Serving Michigan and Indiana"